Mediation is an alternative means of dispute resolution. Two or more parties ask a third person, the mediator, to help them find a solution to settle a dispute or to avoid future conflict. The mediator is neutral and independent from the parties. During the mediation he facilitates the exchange of opinions and encourages the parties to look for mutually agreeable solutions.
Swiss Rules of Mediation
Since 1 July 2019, the Swiss Rules of Mediation (2019) replace the Swiss Rules of Commercial Mediation of 2007.
2007 Swiss Rules of Commercial Mediation (still applicable for cases pending on 30 June 2019):
Code of Conduct for Mediators
Anyone who accepts to act as mediator under the Swiss Rules of Mediation shall undertake in writing to comply with the European Code of Conduct for Mediators attached to these Rules (Article 9 b Swiss Rules of Mediation).